Network Systems Administrator [2021-68]


The Network Systems Administrator will be a member of the Lan Shop and will assist the team in maintaining the SIPRNet and NIPRNet IT systems and ensure 24 hour network connectivity; Perform Help Desk essential IT tasks associated with day-to-day operations; Receive calls/requests from users, prioritize daily issues from incoming calls, personal visits and remedy ticket inputs; Troubleshoot and isolate software and hardware problems to specific devices and ensure rapid problem resolution; Investigate, resolve, and close IT issues through the use of Remedy Ticketing Service; AND Brief the Network Supervisor and supported staff on any issues relating to the system.

Essential Duties and Responsibilities:

• Responsible for the installation, configuration, maintenance and protection of all network systems and applications on the LAN/WAN. This includes administration of servers providing file sharing, Internet connectivity, and backup capabilities to all users. Maintains appropriate levels of training and certifications for these networks, as applicable.

• Functions as a point of contact for Help Desk and Network Administration related support for Space Operations Center, Huntsville, AL.

• Installs new or modified hardware, operating systems and applications software, working with users to insure seamless installation and minimize installation problems.

• Implements government network policies and procedures. Reviews and updates local operating instructions as needed.

• Implements Department of Defense cybersecurity policies and procedures.

• Interfaces with government agencies and outside contractors concerning equipment installations.

• Creates and maintains computer/user accounts, roles and privileges; ensuring server data is secure from unauthorized users.

• Maintains, inventories, and tracks IT assets.

• Performs additional and other duties as required but not limited to records management, general housekeeping, safety and environmental practices, requisitions parts, complies with security policies and PWS directive publications, completes ancillary training and participates in exercises.

Required Skills:

• Excellent communication skills both written and verbal.

• Three years of computer maintenance and three years minimum experience in networking/inter-networking in the Windows environment to include domain administration, cabling concepts, router configurations, and switch connections.

• Current Windows Server and Windows administration with strong familiarity with Cisco IOS and Juniper OS routing and switching environments.

• Familiar with Remedy Trouble Ticketing, Assured Compliance Assessment Solution (ACAS) Scanning and System Center Configuration Manager (SCCM).

• Troubleshoot and isolate software and hardware issues.

• Able to provide desktop, server, and network administration in a helpdesk environment.

Educational/Training Requirements: • High school diploma or better • COMPTIA Security + certification required.

3 Years +

Huntsville, AL



Based relevant skills and experience

U.S. Citizenship Required. An Equal Employment Opportunity employer. Please visit Equal Employment Opportunity link below for further information.
Equal Employment Opportunity Information