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Applications SharePoint Administrator [2021-51]

NORAD/USNORTHCOM

ITS is seeking an Applications SharePoint Administrator to support the customer with expert technical and professional management support to the command’s enterprise Information Technology (IT) services.

Primary Responsibilities

Responsible for the installation, configuration, administration, support and maintenance of NORAD/USNORTHCOM applications, including associated hardware.

Provides monitoring, recommendations and updating for current applications and new systems, implementing critical application patches, responding to incidents, scheduling O&M activities and coordination of all customer related issues.

Monitor, organize and work collaboratively in a technological environment to support an established collaborative work environment.

Provide input to a database to track all Software licensing requirements and provide timely and accurate annual costs to Government.

Develops functional requirements through interaction with end-users and coordinates with support teams on systematic enhancements or changes.

Review and update current processes and procedures to ensure their accuracy in accordance with customer requirements and contract policies.

Actively manage incident tickets and provide status updates on each ticket per SLA.

Provide system and application diagnoses to remediate issues while engaging other teams as needed.

Basic Qualifications

Must have DoD-8570 IAT Level I baseline certification at start date.

SharePoint management experience.

General understanding of network topologies, both transport and IP.

Ability to present to executive management incident debriefs and root cause analysis reports.

Must be available for on-call support as required

Day-to-day fluency using Microsoft Active Directory to manage policies & user objects.

Knowledge of security policies and general vulnerabilities management.

Preferred Qualifications:

Proven knowledge of computer security principles and DoD security protocols.

ITIL Foundations Certification

Excellent project, technical, interpersonal, presentation and problem management skills

Ability to communicate verbally, and in writing, detailed technical information on troubleshooting and implementation efforts.

MCSA/MCTS or MCITP (SA)



Bachelor of Science

3 - 5 Years

Colorado Springs, CO

Must be U.S. Security Clearance Eligible.

Immediate

TBD

U.S. Citizenship Required. An Equal Employment Opportunity employer. Please visit Equal Employment Opportunity link below for further information.
Equal Employment Opportunity Information




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